Total Technology Support
Designed for Justice
We provide court and correctional facilities with proactive and reactive technology support.
JusticeSupport™ Services
Support that covers all the bases
Analytics
- Reporting
- Utilization
- Statistics
REMOTE SOLUTIONS
• 24/7 Monitoring
• Real-Time Scanning
• Room Testing
HELP DESK
• Dedicated Team
• Remote Diagnostics
• Troubleshooting
ON-SITE SUPPORT
• 24hr Response Time
• On-Site Service
• Certified AV Technicians
PREVENTATIVE MAINTENANCE
- General Cleanup
- Annual Reminders
- Detailed Reports
PROGRAM MANAGER
- Scheduled Reports
- System Status
- Service Updates
ROOM TECHNICIAN
- Incident Escalation
- Hands-on Support
- Routine Inspections
In today’s hybrid justice world, uninterrupted AV technology is crucial to delivering justice on time. Downtime of your technology means delayed or rescheduled cases, ultimately contributing to enormous case backlogs and adding stress to an already burdened justice system.
With JusticeSupport™, we offer a comprehensive solution to ensure the efficiency and reliability of your technology, allowing your internal IT team to focus on initiatives that will help advance the specific mission of your justice entity.
Our mission is to help justice systems everywhere provide the seamless delivery of Justice – as it should be.
Benefits
Why JusticeSupport™
Increasing
Access to Justice
with always-available
remote and online
delivery platforms
Sustaining
Resilience
By strengthening IT recovery and improving business continuity operations.
Reducing
Costs
by lowering staffing requirements, increasing ROI on technology infrastructure, and avoiding expensive downtime.
Faster Delivery
of Justice
Simple and easy to use technology, and enhanced customer experience.
Increasing
Safety
By ensuring access to justice and technology during unforeseen external events.
Application
We support all
of your critical
justice spaces
Collaboration is about more than
just the technology in your critical
justice spaces. It’s about keeping
the user experience simple,
consistent, and productive
everywhere you deliver justice.
Need tech support you can count on?
Contact Support
Are you looking for more information about Justek’s courts and correctional solutions? We have an expert team ready to help. Please fill in the form and a Technology Advisor will contact you shortly.
KEY HIGHLIGHTS
10
Years Designing, Integrating and
Supporting Justice Tech.
700+
Systems Managed in Canadian
Courts and Corrections Facilities.
#1
Supporting the Largest Justice
Video Network in Canada
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